I am a firm believer in building strong and empowered communities. We are in an age of a *community management renaissance* in which we are defining repeatable best practice that can be applied many different types of communities, whether internal to companies, external to volunteers, or a mix of both.
I have been working to further this growth in community management via my books, [The Art of Community](https://artofcommunityonline.org/) and [Dealing With Disrespect](https://dealingwithdisrespect.com/), the [Community Leadership Summit](https://communityleadershipsummit.com/), the [Community Leadership Forum](https://communityleadershipforum.com/), and delivering training to our next generation of community managers and leaders.
Last year I ran my first community management training course, and it was very positively received. I am delighted to announce that I will be running an updated training course at three events over the coming months.
# OSCON
On **Sunday 20th July 2014** I will be presenting the course at the [OSCON](https://oscon.com/) conference in Portland, Oregon. This is a tutorial, so you will need to purchase a tutorial ticket to attend. Attendance is limited, so be sure to get to the class early on the day to reserve a seat!
[Find Out More](https://www.oscon.com/oscon2014/public/schedule/detail/34247)
# LinuxCon North America and Europe
I am delighted to bring my training to the excellent LinuxCon events in both [North America](https://events.linuxfoundation.org/events/linuxcon-north-america) and [Europe](https://events.linuxfoundation.org/events/linuxcon-europe).
Firstly, on **Fri 22nd August 2014** I will be presenting the course at LinuxCon North America in Chicago, Illinois and then on **Thurs Oct 16th 2014** I will deliver the training at LinuxCon Europe in Düsseldorf, Germany.
Tickets are $300 for the day’s training. This is a steal; I usually charge $2500+/day when delivering the training as part of a consultancy arrangement. Thanks to the Linux Foundation for making this available at an affordable rate.
Space is limited, so go and register ASAP:
* [North America](https://events.linuxfoundation.org/events/linuxcon-north-america/extend-the-experience/community-management-workshop)
* [Europe](https://events.linuxfoundation.org/events/linuxcon-europe/extend-the-experience/community-management-workshop)
# What Is Covered
So what is in the training course?
My goal with each training day is to discuss how to build and grow a community, including building collaborative workflows, defining a governance structure, planning, marketing, and evaluating effectiveness. The day is packed with Q&A, discussion, and I encourage my students to raise questions, challenge me, and explore ways of optimizing their communities. This is not a sit-down-and-listen-to-a-teacher-drone on kind of session; it is interactive and designed to spark discussion.
The day is mapped out like this:
* 9.00am – Welcome and introductions
* 9.30am – The core mechanics of community
* 10.00am – Planning your community
* 10.30am – Building a strategic plan
* 11.00am – Building collaborative workflow
* 12.00pm – Governance: Part I
* 12.30pm – Lunch
* 1.30pm – Governance: Part II
* 2.00pm – Marketing, advocacy, promotion, and social
* 3.00pm – Measuring your community
* 3.30pm – Tracking, measuring community management
* 4.30pm – Burnout and conflict resolution
* 5.00pm – Finish
I will warn you; it is an exhausting day, but ultimately rewarding. It covers a lot of ground in a short period of time, and then you can follow with further discussion of these and other topics on [our Community Leadership discussion forum](https://communityleadershipforum.com/).
I hope to see you there!
